We are committed to providing professional customer support and responding to all legitimate enquiries relating to our digital products and services. If you require assistance before or after making a purchase, please contact us using the details below.
Customer Support
Our support team can assist with enquiries relating to:
Product information before purchase;
Access to purchased digital content;
Technical issues affecting downloads or gameplay;
Billing enquiries;
Consumer rights under applicable legislation;
General account or website enquiries.
To help us process your request efficiently, please include your order number, the email address used during purchase and a clear description of the issue where applicable.
Response Times
Customer enquiries are reviewed during normal business operations. We aim to respond as promptly as reasonably possible. Response times may vary depending on enquiry volume, weekends or public holidays.
Company Information
Company: SIA HYPERCELL GAMES
Registration Number: 40203220874 / LV40203220874
Address: Dzirnavu iela 41-11, Centra rajons, Rīga, LV-1010, Latvia
Phone: +371 27001101
Email: devouring@ravenoustwist.com
Legal Notice
Ravenoustwist is operated by SIA HYPERCELL GAMES, a company duly registered in the Republic of Latvia. Our digital products are supplied to customers in accordance with applicable Latvian legislation, relevant European Union consumer protection requirements, electronic commerce regulations and other applicable laws governing digital content.
Customer enquiries are handled in accordance with applicable legal obligations. Where verification is reasonably required to protect customers, prevent fraud or comply with legal requirements, additional information may be requested before assistance is provided.
For legal correspondence, regulatory enquiries or formal notices, please use the registered company address provided above.